An E-Visit involves answering a secure, fast and convenient online questionnaire completed via Mountainside Medical Center MyChart about your non-emergent condition. If you are an established patient of a Mountainside Medical Group primary care provider, simply answer the questions and your provider will respond with recommended treatment or care within one business day. E-Visits are available 24/7 from the convenience of your computer or smartphone.

Common Conditions Treated Through E-Visits

  • Back pain
  • Cough
  • COVID-19/Coronavirus Concerns
  • Diarrhea
  • Red eye
  • Sinus problems
  • Urinary problems
  • Vaginal discharge/irritation
  • Heartburn

Submit E-Visit via Mountainside Medical Center MyChart

Go to MyChart

Submitting an E-Visit for Established Patients via MyChart

Log in to Mountainside Medical Center MyChart. At the top, go to Messaging > Ask a Question > Symptom-Specific E-Visit. Typical completion time is 10-15 minutes.

Are you an established patient, but don’t have a MyChart account? Click here to create one online today and gain full access to your health information.

E-Visit Cost

E-Visits are billed to your insurance on file. Based on your plan, you may be billed for costs not covered.